E-Commerce Customer Support

20K – 25K
BDT/Month
Location
Dhaka (Shyamoli, Ring Road)
Job Type
Remote
Experience
1-2 Years
Deadline
20/03/2026
BrandsBro Team Career

What You’ll Do:

  • Respond to customer inquiries via email, phone, and live chat
  • Handle inbound and outbound client calls professionally
  • Provide accurate information about services
  • Coordinate with internal teams to resolve issues efficiently
  • Maintain logs of feedback, complaints, and resolutions

What We’re Looking For:

  • Experience in customer support (e-commerce preferred)
  • Fluent in spoken and written English
  • Strong communication and problem-solving skills
  • Able to manage time effectively in a remote setting
  • An English-medium background will be given preference

Why Join Brand’s Bro?

  • Work with international e-commerce brands
  • Grow your technical skills with real-world projects
  • Collaborate with designers, marketers & e-commerce experts
  • Build a fast-growing tech career in an innovation-driven team

About Brand's Bro

Brand’s Bro is the place where ambitious people build meaningful careers. We help brands grow through smart strategy, strong creativity, and data that actually makes sense.

Our team works with fast-growing companies, rising founders, and brands that want real results. This means every project feels important and every idea matters.

We believe in clear communication, teamwork, and learning that never stops. Everyone here grows fast because knowledge is shared, skills are sharpened, and support is always available.

We focus on progress. We test ideas, fix problems quickly, and create work that shapes the future of marketing.

At Brand’s Bro, your talent gets space to expand. Your voice gets heard. Your impact gets noticed.

We care about culture as much as performance. A positive environment, helpful teammates, and leadership that listens are part of the experience here.

If you want a place where you can grow, shine, and build something bigger with a strong team, Brand’s Bro is where you belong.

Benefits

Positive Office Culture & Work Environment
Competitive Salary Packages
Two Annual Festival Bonuses
Performance Bonuses
Parental Leave and Baby Bonuses
Epic Annual Team Tour
Unlimited Coffee & Tea
Exciting Daily Evening Snacks
Professional Skill-Development Opportunities
Clear Career Growth Path
Modern Workspace With Comfortable Facilities
Company Celebrations & Events
Supportive Management Team
Strong Job Security in a Fast-Growing Company

Apply Now

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Get a free consult & quote with our team!

We will be in touch with you soon to learn more about your business and needs, answer your questions and create the perfect customised plan to help you achieve your goals.

Inamul Haque
CMO
Rafsan Jany
M D
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